How do I start a return?

Contact Decode Auto Deals before returning any engine or transmission for return instructions and authorization.

Which parts qualify for returns?

Returns may be accepted for incorrect, damaged, or defective parts, subject to inspection and policy requirements.

What condition must returned parts meet?

Parts must be returned within the stated return period, unused when applicable, and securely packaged.

When will my refund be issued?

Approved refunds are issued after inspection, excluding shipping, installation, labor, or other service costs.

How do I make a warranty claim?

Warranty claims require prompt notice, diagnostic information, and reasonable cooperation with our inspection process.